Skip to main content
All CollectionsJiggle Helpdesk
Using Block Explorers To Find Transaction Information
Using Block Explorers To Find Transaction Information
Kit Penny avatar
Written by Kit Penny
Updated over a week ago

In this Article we explain everything you need to know about searching for your transaction information using block explorers.

What Is A Block Explorer?

Think of a block explorer as a or search engine to explore the blockchain. Blockchains are publicly available information, so a block explorer allows anyone to search all current and previous data stored in a blockchain. This data can relate to transactions, addresses, fees and much more.

Block explorers can be extremely useful when you have sent or are waiting to receive a crypto transaction and you want to keep track of the transaction progress.

Which Block Explorer Should I Use?

In Jiggle, we make it very easy to track a transaction on the blockchain. If you navigate to the desired transaction in your activity section, and select the ‘blockchain’ button, the app will select the appropriate block explorer and automatically input the selected transaction.

Alternatively, if you would like to search for a transaction manually, we would recommend using Blockchair: https://blockchair.com/ . Blockchair is a cross chain block explorer and supports all currencies currently offered by Jiggle. Simply paste a transaction hash or wallet address into the Blockchair search bar, and Blockchair will search the blockchain for you.

Tracking An Inbound Or Outbound Transaction.

The most common use of a block explorer is to check the status of incoming or outgoing transactions. A ‘Transaction Status’ will act as the most important indicator for the progress of a transaction. If your transaction has successfully been added to the blockchain, it will display as either “Confirmed” or “1 confirmation”. Each “confirmation” represents a block added to the blockchain. Different wallets and merchants accept transactions on varying numbers of confirmations, but after 6 confirmations transactions are generally accepted as secure and irreversible.

Checking Wallet Addresses

If your transaction has been confirmed but it has not reached the destination wallet, it is always worth checking whether the destination address is correct. To do this, you will need to compare the destination address that you meant to send to and the actual destination address in the transaction ID.

Depending on the block explorer you are using, you may see some different terms for the sender (For example ‘Inputs’) and the receiver (For example ‘Outputs’). With this information, you check the receiver (or ‘Output’) matches the intended destination address.

In some transactions, for example on the Bitcoin network, you may see multiple recipients. This is not a cause for concern but simply due to the underlying principles of the Blockchain. In this example, the second output (change), ensures that the remaining funds not used in the transaction are sent back to the sender’s wallet address.

If you have accidently sent the funds to the wrong wallet address, please see our article ‘Can I cancel, reverse or alter a transaction?’ for more information.


Got more questions? Reach out to our agents via our live chat. Alternatively, contact us in the Jiggle app or send us an email at [email protected]. Whatever you chose, our agents are available 24/7 and will be able to assist you!

Jiggle is not affiliated with any third-party platforms, external links, or any other third-party resources mentioned in this article. As such, Jiggle cannot guarantee the performance of third-party products or services, or that the steps shown and the information provided will always be accurate.

Did this answer your question?