When you buy or sell crypto with the Jiggle Web Wallet, we sometimes need to open a new tab to connect you to our exchange partner. If your browser blocks pop-ups, that tab won’t open - and your buy or sell won’t go through.
No stress - you can fix this in under a minute by allowing pop-ups just for pay.jiggle.app. Here’s how:
Enable Pop-Ups in Safari
Mac (Desktop)
Open Safari and go to pay.jiggle.app.
In the top menu (Above your browser), click Safari → Settings (or Preferences on older versions).
Click the Websites tab → Pop-up Windows.
Find pay.jiggle.app in the list and change the dropdown to Allow.
iPhone/iPad (iOS)
Easiest (in the moment):
Try your buy or sell on pay.jiggle.app.
If Safari shows 'This site is attempting to open a pop-up window', tap Allow.
Via settings:
Open your device’s Settings app.
Search or scroll down to Safari.
Under “General,” switch Block Pop-ups to off.
Go back to Safari and try your Jiggle transaction again.
💡 Quick tip: You’re only enabling pop-ups for pay.jiggle.app, not for the entire internet. This keeps your buys and sells running smoothly while keeping the rest of your browsing safe. If you enable pop-ups for all sites, remember to turn them Off when you’re done.